Streamlined claims handling for mobility and short-term rental companies.
DigiSure offers best-in-class claims handling that cuts downtime in half and keeps customers happy—without costing you more.
The DigiSure ClaimsHub product and team were built for the needs of mobility, shared economy, and short-term rental companies. We start each claim already on third base with instant access to the user and policy data. No need to worry about overcoming legacy systems or other challenges that cause unnecessary complexity.
Let DigiSure handle your claims so you can focus on your business
How we have used claims for good
Our claims team noticed the rate of no-speed claims for motorcycles, meaning the bike fell over while it was not in motion, was too high. We then dug into the data we collected on those specific riders during screening, and noticed a trend. Based on the personal info on the drivers' licenses, we concluded that riders were renting bikes that were too tall and they were then having issues keeping the bike up when they stopped.
Armed with our findings, we worked with the customer to decide on the best user experience and removed unsuitable motorcycles from the renters' options to keep the process seamless for them.
Following an eventful Memorial Day weekend, our claims department observed an unusually high number of easily preventable claims. Incidents such as neglecting to remove glassware from the stove before turning it on, or failing to correctly retract the awning, were common. In response to this trend, by the Fourth of July weekend, we had curated a set of reminders for our partners to distribute.
This communication provided four straightforward tips to new renters aimed at minimizing mishaps and optimizing procedures should an incident occur. This proactive measure ensured a smoother rental experience and less disruption due to avoidable errors.
Use our flow or integrate into your own experience
Our team handles subrogation and salvage
We handle reciprocal and excess claims on your behalf
Our in-house team of adjusters handle above and below deductible claims quickly
Our team works with specialists for complex or injury claims